Orders and Payment
Once you are ready to order, add the items of choice to the shopping cart and proceed to the checkout. By following the on screen instructions you will be directed to PayPal to make your payment securely (if you would like more info on the PayPal security please click here).
All payments should be made in Pound Sterling only.
We accept cheques ( they should made payable to Joanne Scott London Ltd). However orders cannot be shipped until payment has cleared.
Shipping
Once you have completed the checkout process you will receive a confirmation email from tarastarlet.com and PayPal, please hold onto these for reference purposes.
Postage UK
The cost of UK postage for one item is £5 and then £2 for each additional item within the same order. All orders are sent via Royal Mail Recorded Delivery. Allow 3 -5 working days for delivery after processing.
Postage Europe
The cost of EU postage for one item is £6 and then £2 for each additional item within the same order. Allow 5-7 working days after processing.
Postage USA and Worldwide
The cost of worldwide postage for one item is £8 and then £2.50 for each additional item within the same order. Allow 5-7 working days after processing.
Orders are processed Monday - Friday.
Returns Policy
We hope that you are thrilled to bits with your new outfit. However if for any reason you would like to return an item, please send it recorded delivery within 14 days of receiving your order. Items must be in the same condition as they were received. Postage and packing is not refunded. All items must be sent recorded delivery to Tara Starlet, 5A Gransden Ave, London E8 3QA, United Kingdom. Your money will be refunded as soon as goods are received. Any queries you can contact us at returns@tarastarlet.com
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk.
Privacy Policy
www.tarastarlet.com is owned by Joanne Scott London Ltd.
The information that you provide about yourself to us will only be used in accordance with this Privacy Policy. We take your privacy seriously.
We would like to confirm that this information will only be used as follows:
- for the effective administration of the Site and to communicate with you, the more accurately we know you the more we can tailor the Site to meet your expectations;
- to advise you of our latest additions/news via our e-newsletter. Please note that you will only receive our newsletter if you sign up for it on our website.
- the disclosure of your information, as requested, where required by law.
Tara Starlet is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat your information that we receive on the Internet.
Other Websites
This Site may contain links to other sites of third parties. We are not responsible for the content or privacy practices of those other sites.
We may revise this Privacy Policy from time to time. It is your responsibility to check the Policy each time you visit the site to ensure you are kept aware of any changes. If you do not agree with our Policy please refrain from purchasing until you are satisfied, please voice your concerns to info@tarastarlet.com.
Access Rights
It is within your rights to access any information we hold about you, please send an email to info@tarastarlet.com to obtain a copy of the personal information we hold about you.
None of the personal data collected will be disclosed to third parties.
